Refund policy

ALL SALES ARE FINAL. Due to the nature of this product AND COVID-19, refunds will not be issued. Wigs and Any Hair extensions cannot be resold after being handled or worn by the buyer due to sanitation reasons. For this reason, ALL SALES ARE FINAL.
If you have placed an order and would like to cancel your order, please contact us. Cancellations are only accepted within 24 hours of original purchase date.
Returns are only accepted when you have received the wrong items.

FOR ALL READY TO SHIP UNITS
PLEASE KNOW YOUR CORRECT HEAD CIRCUMFERENCE BEFORE YOU ORDER!

THERE WILL BE NO REFUNDS ON READY TO SHIP UNITS! IF YOU PURCHASE A READY TO SHIP UNIT AND ITS NOT THE CORRECT SIZE, WE CAN NOT REFUND YOU DUE TO THE NATURE OF THIS PRODUCT.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issues

You can always contact us for any return question at lavishpearlofficial@yahoo.com

REFUNDS
We will notify you once we have received and inspected your return. We will notify on whether the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take 3 to 5 business days for your bank or credit card company to process and post the refund.